Versand
Shipping Policy
At OSIAS, we are committed to providing a fast, reliable, and cost-effective shopping experience. Since January 1, 2025, we have optimized our collaboration with logistics providers, streamlining our supply chain to reduce costs and accelerate delivery times.
1. Shipping Methods
1.1 Expedited Shipping
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Transit Time: 3–7 days
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Faster, premium service for urgent orders.
1.2 Standard Shipping
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Transit Time: 10–15 days
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Cost-effective with longer delivery time, trackable and reliable.
2. Shipping Regions & Estimated Delivery Times
| Region | Expedited Shipping (Days) | Standard Shipping (Days) |
|---|---|---|
| North America | 3–4 | 10–18 |
| Europe | 4–6 | 12–18 |
| United Kingdom | 4–5 | 12–18 |
| Asia-Pacific | 2–3 | 10–12 |
Delivery times are estimates and may vary based on your exact location.
3. Processing Time
All orders require a processing time of 1–3 business days before shipment.
For customized or pre-order items, production and processing times may vary. Please refer to the product detail page for specific lead times.
4. Shipping Costs
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Standard Shipping: Calculated automatically at checkout based on your address and chosen service. Free shipping on orders over $150.
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Expedited Shipping: Calculated automatically at checkout based on your address and chosen service.
5. Order Tracking
Once your order has shipped, you’ll receive an email with a tracking number. Use this number to track your package on our website or through the carrier’s platform.
6. Customs and Duties
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Free Shipping: We handle all customs clearance and pay any import duties or taxes—no action or cost on your part.
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Expedited Shipping: For US and Canada orders, OSIAS covers customs clearance and duties. For other countries, your local customs may contact you, and additional charges may apply.
7. Important Notes
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📌 Delivery times are estimates and can be affected by holidays, weather, or unforeseen events.
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📌 For customized or pre-order items, total delivery time = production time + transit time.
If you have any questions or need assistance, please contact our customer service team at Service@osias.com.
Thank you for choosing OSIAS! We look forward to delivering your order promptly and hassle-free. 🚀✨
