Why Do We Collect Your Information?

When you make a purchase from our store, as part of the buying and selling process, we collect the personal information that you provide to us, such as the recipient's name, address, and contact details (telephone number or email address) to facilitate the entire shopping procedure.

As you navigate through our store, we also automatically receive your computer’s Internet Protocol (IP) address, which helps us gather information that allows us to learn about your browser and operating system.

Email Marketing (if applicable): With your permission, we may send emails regarding our store, new products, promotions, and other updates to keep you informed.

Consent

How do you give your consent?

When you provide us with personal information to complete the transaction, verify your credit card, place an order, arrange for delivery, or manage a return, we infer that you consent to our collecting and using your personal information for that specific reason only.

If we require your personal information for a secondary reason, such as marketing, we will either ask you directly for your explicit consent or provide you with an opportunity to decline.

How do I withdraw my consent?

If you have given your consent and then change your mind, you may withdraw your consent at any time by contacting us via email at service@osias.com.

Disclosure

If we are required by law, we may disclose your personal information within the limits permitted by legal regulations.

Shopify

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that enables us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They also store your data on a secure server behind a firewall.

Payment

If you choose a direct payment gateway to complete your purchase, Shopify will store your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is retained only as long as is necessary to complete your purchase transaction. Once completed, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by the PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

PCI-DSS requirements help to ensure the secure handling of credit card information by our store and its service providers.

For more information, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

Third-Party Services & Integrations

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers—such as payment gateways, social login providers, and analytics processors—have their own privacy policies regarding the information we are required to provide to them for your purchase-related or authentication transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction or service that involves a third-party service provider, your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Social Login & Google User Data

If you choose to register or log in to our store using third-party social login services (such as Google), we collect the information authorized by that service, including your name, email address, and account identifier.

We use this data strictly to authenticate your identity, create and manage your account, and facilitate your seamless login. We do not sell, transfer, or use your Google user data for any secondary purposes unrelated to managing your store account and order fulfillment.

Cookies & Tracking Technologies

We and our third-party service providers (such as Google Analytics and Meta Pixel) use cookies, web beacons, and tracking scripts to collect automated traffic data, analyze user behavior, and optimize marketing performance. You can choose to disable or block cookies through your individual browser settings at any time.

Your Data Rights & Erasure Requests

Regardless of your location, you have the right to request access to, correction of, or complete deletion of your personal data held by us. If you wish to delete your account, remove your collected information, or withdraw consent, please contact our support team at service@osias.com. We will process your request in accordance with applicable data protection laws.