About Shipping
Shipping Policy
At OSIAS, we are committed to providing a fast, reliable, and cost-effective shopping experience. Since January 1, 2025, we have optimized our collaboration with logistics providers, streamlining our supply chain to reduce costs and accelerate delivery times.
1. Shipping Methods
We offer the following shipping options to meet your needs:
1.1 Expedited Shipping:
- Transit Time: 3-7 days
- Faster and more reliable shipping service for urgent orders.
1.2 Standard Shipping:
- Transit Time: 10-15 days
- A cost-effective option with slightly longer delivery times.
2. Shipping Regions & Estimated Delivery Times
Estimated delivery times vary by region:
| Region | Expedited Shipping (Days) | Standard Shipping (Days) |
|---|---|---|
| North America | 3-4 | 10-15 |
| Europe | 3-5 | 12-15 |
| United Kingdom | 3-4 | 12-15 |
| Asia-Pacific | 2-5 | 10-12 |
3. Processing Time
All orders require a processing time of 1-3 business days before shipment.
For customized or pre-order items, production and processing times may vary. Please refer to the product detail page for specific information.
4. Shipping Costs
Shipping costs will be calculated automatically after entering your address and selecting a shipping method at checkout.
5. Order Tracking
Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your package on our website or through the respective carrier’s platform.
6. Customs and Duties
If you choose Standard Shipping, you will not need to handle customs clearance or pay additional duties — we take care of it for you.
If you choose Expedited Shipping, you may be contacted by your local customs office to assist with clearance, and additional duties may apply depending on your country’s regulations.
7. Important Notes
📌 Delivery times are estimates and may be impacted by holidays or unforeseen circumstances.
📌 For customized or pre-order items, the overall shipping time includes both production and transit periods.
For any questions or concerns regarding shipping, please contact our customer service team at Service@osias.com.
Thank you for choosing OSIAS! We are committed to delivering your orders promptly and efficiently. 🚀✨