Enjoy Free Shipping on Orders Over $100!
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Shipping Policy
At OSIAS, we are committed to providing a fast, reliable, and cost-effective shopping experience. Since January 1, 2025, we have optimized our collaboration with logistics providers, streamlining our supply chain to reduce costs and accelerate delivery times.
1. Shipping Methods
We offer the following shipping options to meet your needs:
1.1 Expedited Shipping:
- Transit Time: 3-7 days
- Faster and more reliable shipping service for urgent orders.
1.2 Standard Shipping:
- Transit Time: 10-15 days
- A cost-effective option with slightly longer delivery times.
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$200→ $100 USD or more qualifies for FREE Standard Shipping ✅
2. Shipping Regions & Estimated Delivery Times
Estimated delivery times vary by region:
Region | Expedited Shipping (Days) | Standard Shipping (Days) |
---|---|---|
North America | 4-6 | 10-15 |
Europe | 6-7 | 12-15 |
United Kingdom | 6-7 | 12-15 |
Asia-Pacific | 3-5 | 10-12 |
3. Processing Time
All orders require a processing time of 1-3 business days before shipment.
For customized or pre-order items, production and processing times may vary. Please refer to the product detail page for specific information.
4. Shipping Costs
✅ Free Standard Shipping: Orders $200 → $100 USD or more qualify for FREE Standard Shipping.
✅ Expedited Shipping: Available for an additional fee, calculated at checkout based on destination.
✅ No Extra Fees for Multiple Items: We do not charge additional shipping fees when you purchase multiple items (such as full cosplay sets, wigs, costumes, shoes, etc.) in a single order.
5. Order Tracking
Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your package on our website or through the respective carrier’s platform.
6. Customs and Duties
For international orders, any applicable customs duties or taxes are the responsibility of the buyer. Please check with your local customs office for details regarding these charges.
7. Important Notes
📌 Delivery times are estimates and may be impacted by holidays or unforeseen circumstances.
📌 For customized or pre-order items, the overall shipping time includes both production and transit periods.
For any questions or concerns regarding shipping, please contact our customer service team at Service@osias.com.
Thank you for choosing OSIAS! We are committed to delivering your orders promptly and efficiently. 🚀✨