Leveringspolitik

                                  Shipping Policy

At OSIAS, we are committed to providing a fast, reliable, and cost-effective shopping experience. Since January 1, 2025, we have optimized our collaboration with logistics providers, streamlining our supply chain to reduce costs and accelerate delivery times.

1. Shipping Methods

1.1 Expedited Shipping

  • Transit Time: 3–5 days

  • Faster, premium service for urgent orders.

1.2 Free Shipping (DDP)

  • Transit Time: 8–12 days

  • Cost: $0 shipping fee

  • Delivered Duty Paid (DDP): all import duties, taxes, and customs clearance are handled and paid by OSIAS—there’s no extra cost or risk to you.

2. Shipping Regions & Estimated Delivery Times

Region Expedited Shipping (Days) Free Shipping (DDP) (Days)
North America 3–4 8–12
Europe 3–5 8–10
United Kingdom 3–4 8–10
Asia-Pacific 2–5 10–12

Delivery times are estimates and may vary based on your exact location.

3. Processing Time

All orders require a processing time of 1–3 business days before shipment.
For customized or pre-order items, production and processing times may vary. Please refer to the product detail page for specific lead times.

4. Shipping Costs

  • Free Shipping (DDP): $0 at checkout.

  • Expedited Shipping: Calculated automatically at checkout based on your address and chosen service.

5. Order Tracking

Once your order has shipped, you’ll receive an email with a tracking number. Use this number to track your package on our website or through the carrier’s platform.

6. Customs and Duties

  • Free Shipping (DDP): We handle all customs clearance and pay any import duties or taxes—no action or cost on your part.

  • Expedited Shipping: You may be contacted by your local customs office to assist with clearance, and additional duties may apply per your country’s regulations.

7. Important Notes

  • 📌 Delivery times are estimates and can be affected by holidays, weather, or unforeseen events.

  • 📌 For customized or pre-order items, total delivery time = production time + transit time.

If you have any questions or need assistance, please contact our customer service team at Service@osias.com.

Thank you for choosing OSIAS! We look forward to delivering your order promptly and hassle-free. 🚀✨