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Customs Information
We strive to provide a smooth and transparent shipping experience for our international customers. Please read the following information regarding shipping methods and customs duties:
Standard Shipping
We use the DDP (Delivered Duty Paid) shipping method for standard delivery. This means that customs duties and import taxes are already included in the shipping fee, and you will not be required to pay any additional customs charges upon delivery.
Expedited Shipping
When choosing expedited shipping, your order will be processed based on warehouse availability and your shipping destination:
Shipped from Local Warehouse (e.g., within the EU)
If the product is in stock in your local region (such as an EU-based warehouse), it will be shipped directly from there. No customs duties or additional fees will be charged.
Shipped from International Warehouse
If the product is shipped from an international location, our logistics partner will assist with customs clearance. To ensure a smooth process, each package will be declared at a value of USD $5–$10 on the customs documents.
Please note: In rare cases, your local customs office may require your cooperation to complete the clearance process.